What's New
* Sticky Annotations - Annotations in video calls now stick to the real-world objects.
* Easy Access - Allow your experts to invite new technician users to speed up problem solving.
* Flashlight - Turn on/off your device's flashlight during a video call via the three-dots-menu.
App Description
ERIKS Brain allows ERIKS customers to receive remote support by ERIKS product experts to significantly improve maintenance-, repair- and support processes as well as reducing time to repair. Always an ERIKS Expert in your pocket.
ONE BUTTON SOLUTION
With one touch, ERIKS Brain immediately connects technicians to the right ERIKS product expert on smartphones, tablets or smart glasses.
INDIVIDUAL & GROUP CHAT
Individual and group chat for text communications with file sharing feature for use in loud machinery spaces, quick/immediate data exchange and working in offline spaces.
ONLINE/OFFLINE ANNOTATIONS
Technicians and experts can draw and write directly onto real world objects during video calls. For Low/No WiFi or mobile data scenarios, simply take a screenshot or photo, annotate it and send it.
MORE INFO?
Please visit www.eriks.com/brain for more information.
iPhone Screenshots
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iPad Screenshots
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App Changes
- October 22, 2018 Initial release
- June 13, 2019 New version 1.5.2
- August 16, 2019 New version 1.6.2
- September 24, 2019 New version 1.6.5
- November 18, 2019 New version 1.7.3
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