What's New

What’s new:
* Profile redesign: The profile has been simplified and the features are accessible more quickly
* In app feedback: Users can provide general feedback on the app and rate calls
* Guest access code sharing option: The Guest access code can be shared via the native sharing function

App Description

REFLEKT Remote allows companies to provide their customers with a remote support to significantly improve maintenance, repair and support processes as well as reducing onsite and travel costs for experts.

ONE BUTTON SOLUTION
With one touch, REFLEKT Remote immediately connects technicians to the right support expert on smartphones, tablets or smart glasses.

INDIVIDUAL & GROUP CHAT
Individual and group chat for text communications with file sharing feature for use in loud machinery spaces, quick/immediate data exchange and working in offline spaces.

ONLINE/OFFLINE ANNOTATIONS
Technicians and experts can draw and write directly onto real world objects during video calls. For Low/No WiFi or mobile data scenarios, simply take a screenshot or photo, annotate it and send it.

Please get in touch with our REFLEKT Remote support team to set up your accounts and get started: [email protected].

iPhone Screenshots

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iPad Screenshots

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App Changes

  • June 16, 2019 Initial release
  • August 16, 2019 New version 1.6.1
  • October 15, 2019 New version 1.7
  • October 21, 2019 New version 1.7.2
  • October 28, 2019 New version 1.7.3
  • July 15, 2020 New version 1.9.1
  • August 06, 2021 New version 2.2