What's New

-Added the ability to provide more details after you send an initial report
-The Alert list now groups message threads together making it easier to follow conversations
-View your Reports by selecting the “My Reports” Tab on the Alert List
-Improved Photo and Video uploading UI

App Description

Alert Valley Metro® (Alert VM®): Free Safety and Security Mobile App for Riders

The Alert Valley Metro® Safety and Security App offers riders a quick and discreet method for reporting safety and security concerns directly to the police. App users can send photos, six second video, text descriptions, and locations of suspicious people or activities. From the home screen, users have two easy options for contacting the police:

* The “Report an Issue” button allows users to send text or photos directly to the police. To ensure discretion, the camera flash is automatically disabled when photos are taken through the app. When reporting an issue, users can select locations and report categories to assist the police. Riders can also send reports anonymously if they chose.

* The “Call 911” button will connect customers directly the police.

The application is designed for robust operation even under conditions of poor signal strength. If you send a report from an area without cellular/Wi-Fi connectivity, it will be stored and sent when connectivity returns. The system is also designed to send text descriptions before photos so that the police can get information as quickly as possible.

Additional Features:

BOLO (Be On the Look Out) Alerts. BOLO Alerts on Alert Valley Metro may display alerts from the police about specific persons of interest. For example, Alert Valley Metro may display information about a missing person or child, such as where they were last seen. If you see a person from a BOLO, immediately call 9-1-1 and send an app report discreetly.

Help keep Valley Metro safe, "See Something, Say Something"

iPhone Screenshots

(click to enlarge)

Alert Valley Metro® screenshot 1 Alert Valley Metro® screenshot 2 Alert Valley Metro® screenshot 3 Alert Valley Metro® screenshot 4

App Changes

  • June 16, 2019 Initial release
  • October 05, 2019 New version 2.0.0
  • August 06, 2021 New version 2.0.2
  • October 04, 2023 New version 2.1.1
  • April 25, 2024 New version 3.0.0