App Detail » 211 JCS Helpline

What's New

• Updated Location Services privacy compliance
• Updated SDK target to 12.0
• Migrated app icons

App Description

211 JCS Helpline - Get connected to 4,000+ resources within the Miami-Dade & Monroe community that offer: healthcare, housing, transportation, food, employment, mental health and/or human services.

Our helpline offers counseling, crisis intervention, suicide prevention as well as information and referral to services such as, child programs, food pantries, homeless assistance, community health clinics, legal services and much more.

Services are available in English, Spanish, Creole, and translation services are available for any other language.

The iPhone ® App for Mediware's CommunityPoint ® is the first ever mobile application for the 2-1-1/Information and Referral industry. Use this application to locate Resources on the go without needing a full computer. With this application you can:


+ Search for Resources by name and have the results ordered by relevancy or distance from your current location*.
+ Advanced Search for more search power.
+ Common Searches providing easy access to frequently searched services.
+ View search results in list or map form.
+ Save Resources as favorites for easy viewing later.
+ View the Resource in maps, call the Resource*, view their website, and get directions from your current location*.
+ See general information and primary services offered.
+ Share the Resource using SMS* or Email.
+ Quickly identify from the search results which Resources are handicap accessible and shelters.

(*For supported devices.)

App Changes

• July 22, 2011 Initial release
• September 22, 2011 New version 2.0.2
• November 11, 2011 New version 2.1.2
• January 08, 2012 New version 2.1.3
• June 06, 2013 New version 2.2.0
• May 18, 2014 New version 2.3.0
• December 18, 2014 New version 2.3.1
• July 15, 2016 New version 2.3.2
• June 14, 2019 New version 2.4.3
• September 16, 2023 New version 2.4.5