What's New

• Improved User experience when trying to enter PIN input
• Updated Firebase URL format to make it consistent across platforms
• Upgraded SSL libraries to the latest level

App Description

VMware RemoteHelp™ is a remote support app that enables you to securely share your screen with customer support agents in real-time. To launch a remote session, simply download the app and enter the 4-digit pin provided by the support rep. You can pause or end remote sessions at any time.

VMware RemoteHelp is not a support app for VMware products. To receive technical support for VMware products and services, visit www.vmware.com/support.

iPhone Screenshots

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VMware RemoteHelp screenshot 1 VMware RemoteHelp screenshot 2 VMware RemoteHelp screenshot 3

iPad Screenshots

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VMware RemoteHelp screenshot 4 VMware RemoteHelp screenshot 5

App Changes

  • July 15, 2020 Initial release
  • October 28, 2020 New version 20.07