What's New

Cosmetic fixes to UI. Markup rendering now scaled correctly.

App Description

Nielsen SupportCam™ is the official Nielsen mobile app to enable Nielsen panelists to send photos to Nielsen support professionals during an active remote support session.

This mobile app allows you to:

* Easily create a secure connection with Nielsen support without creating an account.
* Snap a photo, edit or mark it up as needed, and send it to Nielsen Support with a single button.
* Receive better assistance and support as your support rep sees the photo immediately.

Features of the App:

* Secure connection without account or personal information
* Simple photo markup with zoom and crop tools
* Access to front and rear-facing cameras
* Easy flashlight access for viewing in cabinets and behind devices

About Nielsen:

Nielsen Holdings plc (NYSE: NLSN) is a global performance management company that provides a comprehensive understanding of what consumers watch and buy. Nielsen's Watch segment provides media and advertising clients with Total Audience measurement services for all devices on which content—video, audio and text—is consumed. The Buy segment offers consumer packaged goods manufacturers and retailers the industry's only global view of retail performance measurement. By integrating information from its Watch and Buy segments and other data sources, Nielsen also provides its clients with analytics that help improve performance. Nielsen, an S&P 500 company, has operations in over 100 countries, covering more than 90% of the world’s population. For more information, visit www.nielsen.com.

iPhone Screenshots

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Nielsen SupportCam screenshot 1 Nielsen SupportCam screenshot 2 Nielsen SupportCam screenshot 3 Nielsen SupportCam screenshot 4 Nielsen SupportCam screenshot 5 Nielsen SupportCam screenshot 6 Nielsen SupportCam screenshot 7 Nielsen SupportCam screenshot 8

iPad Screenshots

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Nielsen SupportCam screenshot 9 Nielsen SupportCam screenshot 10 Nielsen SupportCam screenshot 11 Nielsen SupportCam screenshot 12 Nielsen SupportCam screenshot 13 Nielsen SupportCam screenshot 14 Nielsen SupportCam screenshot 15 Nielsen SupportCam screenshot 16

App Changes

  • April 02, 2019 Initial release
  • August 28, 2019 New version 1.0.1
  • January 28, 2020 New version 1.0.2

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