What's New

VERSION – 5.2.0


The following changes have been made to the Scam Shield app:


Improvements
- Manually add phone numbers to your block list
- Delete all call activity


Fixes
- Fixed accessibility defects
- Fixed bugs causing crashes during authentication
- Fixed authentication latency during SIM swap
- Fixed bugs causing glitches in the user interface
- Fixed copy/paste issues

App Description

Scam Shield gives you control over T-Mobile’s anti-scam protections like Scam ID, Scam Block, and Caller ID, and is available to all our customers.


- What is Scam Shield? -


ADVANCED NETWORK TECHNOLOGY
Our supercharged network analyzes every call using A.I., machine learning, and patented technologies. Our defenses update every six minutes to stay ahead of scammers.


BUILT-IN PROTECTION
Americans deal with billions of scam and robo calls every year. Our Scam ID and Scam Block technologies help identify and stop them before they ever reach your phone.


KNOW WHO'S CALLING
Now you'll see a caller's information, even if they're not in your contact list. With Scam Shield, full Caller ID access is automatically included, enable it.


- Included features -


• Scam Block – Our network will automatically block calls from likely scammers, when you turn it on, helping to keep them off your phone entirely.
• Scam Reporting – Help identify suspicious callers or fraudsters and prevent their calls from being received by you—or others—in the future.
• Caller ID – See who’s calling before you answer.
• Allow list – Calls from numbers on your Allow list will never be blocked by our network and always ring your phone.


- Premium features -


• Personal Number Blocking – Block specific numbers from calling you as soon as they hit the T-Mobile network.
• Category Manager – Tired of telemarketers? Or survey calls? We’ll identify and block call types you don’t want to see anymore.
• Reverse Number Lookup – Not sure who a number belongs to? We’ll do a reverse phone number lookup and show you anything we can about who is calling.
• Voicemail to Text - Get text messages containing readouts of blocked calls that were sent to voicemail.
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Qualifying service & capable device required. Turning on Scam Block might block calls you want; disable any time.

For help and support, please contact [email protected].

iPhone Screenshots

(click to enlarge)

T-Mobile Scam Shield screenshot 1 T-Mobile Scam Shield screenshot 2 T-Mobile Scam Shield screenshot 3 T-Mobile Scam Shield screenshot 4 T-Mobile Scam Shield screenshot 5

iPad Screenshots

(click to enlarge)

T-Mobile Scam Shield screenshot 6 T-Mobile Scam Shield screenshot 7 T-Mobile Scam Shield screenshot 8 T-Mobile Scam Shield screenshot 9 T-Mobile Scam Shield screenshot 10

App Changes

  • June 16, 2019 Initial release
  • September 11, 2019 New version 1.7
  • December 24, 2019 New version 1.8
  • July 28, 2020 New version 2.0
  • November 12, 2020 New version 2.5
  • December 10, 2020 New version 2.6
  • August 06, 2021 New version 2.7
  • July 05, 2022 New version 2.11
  • February 03, 2023 New version 2.13
  • September 16, 2023 New version 5.2.0