What's New

Added Disclosure update to the registration process

Minor UI Enhancements and Bug Fixes

App Description

Tech PHD by Assurant® gives you everything you need to enjoy a trouble-free and optimized device experience. Get instant access to live tech support, view coverage details, file and track a claim and more. This easy-to-use app helps you get the most out of your connected world.Tech PHD by Assurant® lets you:
•Access Live Tech Support – Instant access 7 days a week to live tech support via call or chat for all of your connected devices. Get help with setup, installation, device-to-device connectivity, Bluetooth, Wi-Fi and more. Automatically available at no extra cost to all Protection 360® customers.
•File a Claim – With just a few taps, you can file an accidental damage claim for drops, spills or cracks, or a (Hardware Service) mechanical breakdown claim for device malfunctions.
•View Coverage Details – Access your coverage documents and deductible info, as well as FAQs.
•Troubleshoot Your Devices – Get the most out of your devices and discover helpful Step-by-Step Guides.
•Access Your Extras – Enjoy all the Extra Benefits of Protection 360® in one place.Register in the app with your T-Mobile phone number to enable services and verify your eligibility. If you’re not eligible for technical support, that feature will be removed 14 days after registration.

iPhone Screenshots

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Tech PHD screenshot 1 Tech PHD screenshot 2

iPad Screenshots

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Tech PHD screenshot 3 Tech PHD screenshot 4

App Changes

  • June 16, 2019 Initial release
  • July 15, 2020 New version 3.0.3