Version Reviewed: 3.3.2
App Reviewed on: iPhone 5
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eFax allows iOS users to send and receive faxes directly on their iPhone or iPad. Once users sign up with the app, they will receive a dedicated fax phone number. The main screen features everything users need to get started. Tap on the Send Faxes button and type in all the relevant information. There’s a cover page option for those who wish to send one. Once the required information is entered, tap on the Add a File button to choose a document or picture to send as a fax. Faxes can be created with the iOS camera, cloud storage, or email attachments.
Received faxes are viewed within the app’s inbox. Tapping on the fax opens it up within the app. The fax can be edited by adding text or a signature, or printed, faxed, or emailed directly from the viewing screen. The main screen also features a Sign Faxes button if iOS users wish to sign them later. It’s possible to save a signed signature using a finger or users can type the signature in using the keyboard. The last feature on the main screen is the eFax contacts section. Users can create a separate eFax contact list or select a contact from their iOS device. This makes it easy to send faxes without having to look up numbers every time.
While eFax is free to download, users should be aware that the free version has limitations. Users can only receive up to 10 fax pages monthly, outbound faxing isn’t available, a fax number is randomly assigned, and there is only a 30 day fax storage in the eFax Message Center. The paid version allows users to send and receive faxes without page limits, choose their own local or toll-free number, and store faxes online in the eFax center with lifetime fax storage. There are two paid versions: eFax Plus and eFax Pro. Both have an annual membership fee, monthly fee, and setup fee. Prices can be viewed here.
eFax isn’t exactly upfront about these extra charges and the paid version of the app. I had to do some digging around on the website to find out all this information. The free version is great for those who need to receive a fax, but it’s not ideal for anyone looking for a fax machine app loaded with features unless they're willing to upgrade to the full version. I’m not sure I’d be willing to pay such a high price monthly to use the app considering I rarely send faxes and there are better alternatives out there for my needs. For now, it’s worth exploring as an option for anyone who hasn’t found a fax app yet that does suit them.