ProLink™ Remote Monitoring 4+

Getting the app working has always been intermittent at best, especially after introductory subscription expired. It’s not close to worth the annual fee to renew. Doesn’t work at all since update to v 2.4.1. Emails to support yielded no help. From what I’ve googled, they already abandoned Prolink for their next generation of unsatisfactory app control, whose screenshots appear to offer the same unsatisfactory features with a slightly different skin. Since it was an important selling point to me, I regret choosing a J500. I could have gotten better bang for the buck with something else.

I like this app, for what it does. In my case, the wifi module installed without problems. Connecting the first time was a bit confusing since the documentation I had didn't seem to match the firmware in the tub controller. But after that, it works fine. It’s much easier to set things using the app than the spa front panel.

I wish it would let you program a few things like setbacks and such, but jacuzzi doesn't allow this for some reason. If you don't want to pay for the cloud subscription, you can talk directly to the tub by connecting to its wifi access point, instead of including it in your wifi network. Not very convenient, but it is an alternative.

UPDATED: Purchasing my Jacuzzi spa was a very expensive, $15,000 acquisition 3 months ago. My reason for purchasing the more expensive jacuzzi brand was because of the remote iPhone operation. This app and iphone connection has been challenging, but after 2 service visits, and the software upgrade, Jacuzzi finally got me connected. I'm very happy with the spa itself, and so far the app seems to be working as originally promised. Hopefully, they can continue to work on making it easier for new customers to get connected.