Frigidaire 4+

My APP has been fixed - THANK YOU!!! I think it was 2 weeks after submitting this review, the app was fixed and it works flawlessly again! I kept my original review so you can read it. Thank you. I actually waited a little while to make sure and it works 100% of the time now. . ORIGINAL REVIEW: I do LOVE the A/C, and it worked flawlessly with the prior app - but since it was upgraded, it’s offline more than it’s on, and it’s very frustrating! Example: Tonight I looked at the app 2 hrs before I needed it, and I was on-line, so I waited. 2 hrs later when I needed to turn the A/C on, your app is offline - again! And this is happening most every night. Please fix it. My only other suggestion would be to add an option for a set temperature we can individualize. It comes on at a set temp of 72, but let’s be honest, no one who has an A/C will have it set that warm… I really do love this A/C itself.

We're thrilled to hear that our app is now working flawlessly for you! Thank you for your patience and for keeping us updated. We appreciate your feedback and are always working to improve our services. Don't hesitate to reach out if you need any further assistance.

I’ve honestly have been enjoying this app WAY more than the Frigidaire 2.0 app. I can somewhat understand others reviews, for example, the sub menus that pop up to change fan speeds or cooling options for my AC unit. However, other than that this app has been a lot more reliable for me so far and feels like a smoother experience. I think they did a great job developing this app. For those who don’t feel the same way, voice your suggestions and opinions, because the developers seem more than willing to fix issues or implement critiques from their users/customers based off of their replies to bad reviews.

Thank you so much for the nice review. As always, if you have any ideas for improvements or questions, reach out to us at appteam@electrolux.com

I was forced to download this app from Frigidaire 2.0 (which I NEVER had issues with) and this app never works for me. First I couldn’t sign in because it couldn’t find my account with my email address. So I tried to create an account with that same email address only for it to tell me there’s already an account associated with it. Password reset. Email came in. Reset my password. Tried to sign in and kept getting the “Something went wrong. Don’t worry, we’re working on it.” message. Finally let me sign in just for it to say the same thing and not let me add my air conditioner to my account. Deleted and redownloaded the app to see if it’ll work. And then I couldn’t sign in because it can’t find the account. Went to create a new account (with the aforementioned email address) and I just keep getting the “Something went wrong. Don’t worry, we’re working on it.” message again. Please fix this issue. I never had this problem with Frigidaire 2.0, which I now can’t even use anymore. Don’t force customers to download your “newer and better” app when it isn’t even working?

Hello,
We are sorry to hear about your problem. Please reach out to our team at appteam@electrolux.com , we will do our best to fix the issue.
Kind Regards,
App Team