DART On Demand 4+
On-demand rides in Greater DSM
Via Transportation, Inc.
Designed for iPhone
-
- Free
iPhone Screenshots
Description
The official rideshare app of Greater Des Moines’ transit system. Provides on-demand microtransit bus service within local zones. Operated by DART.
DART On Demand, operated by Des Moines Area Regional Transit Authority, allows you to schedule pickups in advance or book rides in real-time from locations within the boundaries of your micro-transit DART On Demand zone.
HOW IT WORKS:
1. Download the DART On Demand app.
2. Create your account (includes name, phone, address, and ride preferences).
3. Confirm your current location and select your destination.
The app will plan your trip for you and let you know WHERE and WHEN to meet your ride. Once a ride is confirmed, you’ll be able to TRACK YOUR VEHICLE IN REAL-TIME using the app. Trips can be scheduled up to a week in advance.
Once booked, you can pay for your ride through the DART On Demand app, use passes purchased through the separate myDART app (available on this app store), DART bus pass card, DART tokens, or exact change.
For updated information about current DART On Demand zones, operating hours, or cost visit www.ridedart.com/ondemand.
Questions? For more information about this and other DART services visit www.ridedart.com or call DART customer service at 515-283-8100.
Love the app or the On Demand Service? Rate us 5-stars and tell us why!
What’s New
Version 4.16.2
Performance improvements and bug fixes
Ratings and Reviews
Great service for people in Ankeny!
I’ve been using DART on Demand (both the service and this app) since DART started the program late last year, and it has been a godsend for people in this community! I relied heavily on the fixed route service when I lived in Des Moines, and Ankeny desperately needed their own public transportation service. Thankfully, this program has definitely filled that gap, and gone above and beyond what I could have hoped for!
The app works great most of the time, and it’s pretty intuitive if you’ve ever used a rideshare app like Uber or Lyft before! There have been some hiccups here and there in the last year, but those have always been on Via (the app developer)’s end, not on DART’s. Any issues have always been mitigated with a quick call to DART customer service; for instance, if I can’t schedule a ride, they’ll schedule it for me. If I can’t see my ride ETA, the customer service team is always willing to look up my ride and see where the driver’s at.
They’ve also recently introduced text message ETA updates, which really helps when the app isn’t quite caught up. Passengers get a text when the ride is 30 minutes away, 5 minutes away, and when the bus has arrived. If you schedule a ride at least a day in advance, you’ll also get a text reminding you of your scheduled ride about 10 hours beforehand.
Wonderful
Great service, so good that i hope the hours and territory gets extended and expands
App Privacy
The developer, Via Transportation, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Purchases
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Other Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Via Transportation, Inc.
- Size
- 171.2 MB
- Category
- Travel
- Compatibility
-
- iPhone
- Requires iOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Languages
-
English, Spanish
- Age Rating
- 4+
- Copyright
- © 2023 Via Transportation, Inc.
- Price
- Free
Supports
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Wallet
Get all of your passes, tickets, cards, and more in one place.