Nielsen Meter Companion 4+
The Nielsen Company
-
- Free
iPhone Screenshots
Description
Nielsen Meter Companion
For invited study members only
The Meter Companion app is intended only for those who have been invited by Nielsen to participate in a study. It is not for use by the general public and will not work without valid login information provided by Nielsen.
The Meter Companion app is the best way to get your media-choice data to Nielsen. It’s also the most up-to-date source of information about your participation and your rewards. Track your points, see your rewards, compete against others, and much more.
About Nielsen
Nielsen is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. Our approach marries proprietary Nielsen data with other data sources to help clients around the world understand what's happening now, what's happening next, and how to best act on this knowledge.
For more than 90 years Nielsen has provided data and analytics based on scientific rigor and innovation, continually developing new ways to answer the most important questions facing the media, advertising, retail, and fast-moving consumer goods industries. An S&P 500 company, Nielsen has operations in over 100 countries, covering more than 90% of the world's population.
What’s New
Version 2.2.0
• Feature enhancements and bug fixes
• New icon and look
Ratings and Reviews
Stopped Working…
This app was doing great, at first. Then, it stopped syncing accurately with my meter. Then, it simply stopped connecting! I keep getting an error message which states “There appears to be a problem with your internet. Please check your connection and try again.” There’s absolutely No Reason why this app shouldn’t connect as it always had before. Now, all I have to tell me anything is through the meter,itself. I know you’ve been made aware of recent issues with the app. So, please advise. Thanks!
Developer Response ,
Thank you for your feedback. We’d like to help. Please call 1-800-277-9139 or go to Contact Us in the app menu to connect with a Nielsen rep who will work with you to resolve the issue. We look forward to hearing from you soon.
Awful Process
A big technical issue is that the app doesn’t work if your phone is in low power mode. The problem with the entire program is that they won’t stop calling you. You have to wear a meter at all times and it’s clear the technology is lackluster. They also don’t understand boundaries. My wife was being harassed for not wearing her meter when she was at a funeral. I had to sit on the phone for 45 minutes at work reconfirming information I already received. The call center staff are rude and don’t listen when you ask them to stop calling. This program is poorly designed and I can’t believe it impacts media ratings. It’s far from scientific and isn’t professionally done. Retrain your staff. Replace this app.
New equipment is difficult
Tried to set up the new equipment and found it to be extremely difficult. I tried to set up the hub in every outlet in our house with no success. Then I spent over an hour on the phone with a customer representative and still couldn’t get the equipment to work. Then I was told that I must put their app on my cell phone…. Even their app wouldn’t load properly.
Now the representative is sending new replacement equipment.
Maybe they should bata test new equipment before sending it out to their customers.
Developer Response ,
Thank you for letting us know. Please see the instructions on page 21 of the Reference Guide or the Get the Nielsen Meter Companion app insert that came in your equipment box. If you still need help, just call 1-800-277-9139 so a Nielsen rep can assist you.
App Privacy
The developer, The Nielsen Company, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- The Nielsen Company
- Size
- 90.9 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 12.2 or later.
- Languages
-
English, Spanish
- Age Rating
- 4+
- Location
- This app may use your location even when it isn’t open, which can decrease battery life.
- Copyright
- Copyright © 2021 The Nielsen Company (US), LLC. All Rights Reserved.
- Price
- Free