App Detail » My Swift-Cut

What's New

Added new languages: Czech, Korean and Brazilian.
Improved assistance stability and quality.
Improved WorkInstructions support.
Fixed some errors.

App Description

Swift-Cut is committed to providing our customers and partners with the highest quality products and unparalleled service and support. The “My Swift-Cut” Remote Customer Support app is here to provide easily accessible remote technical support and training assistance to our customers and partners located around the world through an iPhone or iPad. The app directly connects our customers to a dedicated Swift-Cut support expert and combines real-time video support with Augmented Reality to help diagnose application issues with precision and in less time. You will be able to send and receive images or documents as well as stream live video through the app during the support session.
Download the “My Swift-Cut” app from anywhere in the world and chat in over 60 different languages with one of our technical experts! 

Benefits for "My Swift-Cut Users:
• Customer support with augmented reality and live video
• Interact with our Experts how, when and where you choose
• "See-What-I-See" remote, visual, onsite information 
• Simple training and sharing of knowledge
• Reduce downtime costs with real-time expert support
• Machine data and remote diagnosis via TeamViewer
• Compatible with Smart Glasses
• Online chat and collaboration through more than 60 Language IM Translations

Have questions or want to provide us with some feedback? Simply send us an email at [email protected]

App Changes

• October 28, 2019 Initial release
• October 28, 2020 New version 4.6.4
• August 06, 2021 New version 5.1.2
• September 16, 2023 New version 6.3.5
• November 15, 2023 New version 7.0.3