Tempur-Pedic® Sleeptracker-AI‪®‬ 4+

This is gotta be the most coolest bed I’ve ever owned in my life I’ve always wanted one for the last 10 years and I finally got one I have had complete sleep problems and all these doctors want me to get wristbands and do a sleep study and pretty much this bed will do it all for me so now I don’t have to go to the doctor and do all this testing this bed will bring me up to speed and that way I can give this information my doctor now makes life a little bit easier plus super comfortable and I’m snuggly in the morning and snuggle at night I do notice one thing about this bed is that when I go to sleep at night it vibrates for a good 20 minutes before and then soon as I turn off the vibration it makes my body so calm that I’m able to fall asleep very very fast I love this thing

Thank you for your 5 star review, we appreciate it and we love your enthusiasm! If you have any questions for our team please open the app and select Menu->Help Contact Support and our team will be happy to assist.

My wife and I have been using this for a year and we do love it.
It delivers information in an outstanding and easy to digest format.
It breaks down the phases of sleep very well.
For instance, sometimes I know I was dreaming right when my alarm goes off in the morning sometimes, and when I check the app it reflects that I was in a REM stage at that time.

My only complaint is an important issue however. It outweighs all the other brilliant features.

When the app calculates total sleep it is inaccurate. For instance, last night the app showed I went to sleep at 12:18AM and woke at 7:18AM, with one wake up of 11 mins. Therefore my total sleep should be 7 hours and 7 mins, but the app says I slept 6 hours 30 mins!!

At first I thought I was missing something, but the sleep start and wake times are correct, only it adds the time incorrectly.

Today I tried checking my apple health - (the sleep tracker imports data there as well if you allow)

(I never like looking at my sleep there because the heart rate display is better and the sleep phase display is better. But it adds the total sleep wrong.)

When I checked my total sleep on apple health it was correct, 7 hours, 7 mins.

To summarize, the app said my total sleep was 6 hours, 30 mins - but my health app said I got 7 hours, 7 mins of sleep using the same data.

The strangest thing is the display shows the correct time falling asleep and waking up. But it simply calculates the total time asleep incorrectly.

No glitch, this is designed behavior. While you only may have had 1 full awake period during the night you likely had several brief awakes. These brief awakes are shown on the sleep graph in your app as small red dashes, place your finger over of the dash and you will see the duration of the brief awake. Email our team for more information (Support@Sleeptracker.com). We look forward to hearing from you and further explaining brief awakes.

This app has truly changed the way I approach sleeping - never thought much about the ability to improve my sleep but this app tracks so much detailed information that I have been able to make positive changes that have had a direct impact on the quality of my sleep.

The best part of this app is the customer service. I had some issues with the processor and the response from customer support was immediate and thorough. After a few back and forths they determined that the processor was rebooting unnecessarily and shipped a new processor to me within a day. Given the fact I had purchased the bed frame fully set-up I was a little uncertain about my ability to replace the processor and do a new set-up, but their simple step by step instructions were easy - even for a non-techie like me!

Thank you for your review, we appreciate it. We are thrilled to hear of the positive impact the system has had on your sleep, and delighted to hear our customer support was so helpful. Please feel free to reach back out if you have any questions.