What's New

1. Improved user experience for Add/Change CTN(Wireless number) functionality
2. Added new screen to handle chat busy scenario

App Description

FirstNet Assist provides all primary and extended primary first responders with support tools at their fingertips. This app provides access to Customer Care using multiple methods, as well as providing real-time self-diagnostics based on your device brand and model. In case your device is uplift-ready, the app allows you to request uplift from the field to any current uplift request within 50 miles radius of your current location. FirstNet Assist requires a login to the FirstNet portal.

iPhone Screenshots

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FirstNet Assist screenshot 1 FirstNet Assist screenshot 2 FirstNet Assist screenshot 3 FirstNet Assist screenshot 4 FirstNet Assist screenshot 5 FirstNet Assist screenshot 6 FirstNet Assist screenshot 7

iPad Screenshots

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FirstNet Assist screenshot 8 FirstNet Assist screenshot 9 FirstNet Assist screenshot 10 FirstNet Assist screenshot 11 FirstNet Assist screenshot 12 FirstNet Assist screenshot 13

App Changes

  • August 16, 2019 Initial release
  • December 09, 2019 New version 1.2
  • July 14, 2020 New version 1.6
  • October 24, 2020 New version 1.8