WorkWave Mobile 4+
WorkWave LLC
-
- Free
Screenshots
Description
The WorkWave Mobile application lets your technicians and crews connect seamlessly with the office and easily manage their schedule through an intuitive, easy-to-use interface.
Provide full access to customer account information, work order history, service location photos and sketches, and work order notes. With one tap, technicians can call or email a customer and even get directions to their next appointment.
Technicians can also capture new leads in the field, up-sell service offerings, time in and out of work orders, and record timesheet events, such as breaks.
What’s New
Version 1.8
Bug fixes and performance improvements
Ratings and Reviews
Good in theory.....not so good in the field
Everyday it helps me get from A to B, updates well, and is useful with notes and photos. Love these parts as they make my job simple and it’s efficient. ABSOLUTELY CANNOT STAND the fact it logs me out 2x minimum per day, glitches my time reports at least twice a week, doesn’t save notes time and time again, and is a pain to look on the next day in the calendar section as it instantly kicks me out. This has been persistent for 1 whole year! Fix it! I will definitely come back and give it 5 stars and a better review. Thank you.
Developer Response ,
Hello - thank you for writing and we're very happy you've found the product useful and beneficial. We've passed along your comments and issues to the developers and are working to correct the problems. If you continue to have these issues please call (800) 762‑0301.
When it works it’s 5 stars
If it works it’s great very helpful with my day. Love using the dispatch board to make my guys schedules more efficient. But out in the field I have issues with it which seems like every other week sometimes for days at a time and the only solution I’m ever given by the team at WW is to delete it and redownload the app which works half the time. I’d give them 5 stars if they fixed the issues I’ve been having for 3 years
Uploading
I have to keep deleting and re -downloading this app because it will stop uploading pictures, a key part of my job and reason for having this app.
Developer Response ,
Hi Almaren,
Thank you for your feedback. This is a known bug and we are working to get out a release this month. We apologize for the inconvenience.
App Privacy
The developer, WorkWave LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Location
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- WorkWave LLC
- Size
- 202.2 MB
- Category
- Productivity
- Compatibility
-
- iPhone
- Requires iOS 14.0 or later.
- iPad
- Requires iPadOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
- Age Rating
- 4+
- Location
- This app may use your location even when it isn’t open, which can decrease battery life.
- Copyright
- © 2018 WorkWave
- Price
- Free