iET Mobile 4+

UNICOM Systems Inc

Designed for iPad

    • Free

Screenshots

Description

The latest version of iET® ITSM, the IT Service Management (ITSM) software from iET Solutions, a division of UNICOM® Global, comes with a new ‘three-in-one’ app that boosts productivity and enhances user experience.

This app automatically adapts customers’ existing ITSM forms and processes to a mobile-friendly layout without requiring any customization. The software introduces innovative productivity features to help self-service users as well as service desk employees and service partners work quickly and effectively while on the go.

A time-saving ‘shortcut’ system allows iET® ITSM users to save common actions, so they can be accessed directly from the favourites screen. Users can also save time and effort by setting up pre-populated templates for completing common tasks. For example, end users can quickly raise a ‘toner low’ incident from their mobile device while standing at a printer, and printer engineers can update the status of incidents (such as ‘toner replaced’) while on the move.

What’s New

Version 16.1.9

General bug fixes, remember me fixes, etc

App Privacy

The developer, UNICOM Systems Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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