Choose: Daily Discovery 4+

Shipping takes forever

I downloaded the app specifically for one brand and before placing the order I saw nothing to indicate there would be a delay in shipping. I received an email after the fact saying there would be a delay and the estimated delivery date was 3 weeks after I ordered. This order was meant to be a valentine gift so I went back to the app to cancel the order so I could purchase elsewhere and get it in time but I wasn’t unable to do that. I emailed support and their response was not helpful at all so I had to make other plans for the gift I need as this item still hasn’t even shipped. So they have my money, my item hasn’t shipped in the 2.5 weeks since I ordered, and I am not allowed to cancel the order. I deleted the app and won’t be ordering again after this bad first experience. If I had known ahead of time shipping would be this delayed I wouldn’t have ordered since it was time sensitive.

Developer Response ,

Dear Rachel,
I'm Thomas, CEO of Choose App US. I would like to extend my sincere apologies for the inconvenience you've experienced. Following a thorough investigation, I have personally reached out to you via email to address this matter directly. Your trust is of utmost importance to us, and my team and I are fully committed to upholding the highest standard of customer service, particularly if your initial experience did not meet our quality standards. Please feel free to reach out directly to me via email (thomas.m@appchoose.io) for any further assistance or clarification.
Warm regards,
Thomas M.

Delays with orders from Europe

I placed my order 3+ weeks ago and my order still haven’t been shipped. I had no idea that it would take so long, and when I received an expected deliver date there was no opportunity to cancel. I’ve waited for all these weeks the delivery, but after receiving no update had to contact the support after being very frustrated with the situation.
I was able to connect with the support and to my surprise they were very helpful and canceled my order for me, since I couldn’t wait any longer. I’m grateful for their help and that’s is why I’ve edited my initial rating. Long story short, if you shop here just be ready to potentially wait for a few weeks, especially if it’s coming from Europe, but their customer support is extremely responsive and helpful. Thanks

Developer Response ,

Hi Julia,

I'm very sorry to read your experience with Choose didn't live up to your expectations.

I've reached out directly on our chat, feel free to get back to me anytime 💛.

The Choose Team

Treasure trove for unique finds!

I absolutely love this app. I’m always able to find a unique artist or small indie skincare brand on this app, and most things are high quality and discounted from their usual price. I’ve bought mugs, discovered makeup, skincare, decor, gifts, and all kinds of other things on this app and I’m never disappointed. The customer service has been amazing as well if something goes wrong, and they make sure to make it right. Highly recommend you check it out! New sellers are always changing everyday so it’s fun to check back and also to check who will be on the app in the future. Make sure to check what day the sale ends bc it could be available from a week to a month!