modmed Practice 17+

EMA is great for day to day patient visit. It’s horrible, absolutely horrible when it comes to results (biopsies, excisions and other procedures) followup. It’s hard to imagine how bad it is. We were misinformed prior to purchasing EMA reg it’s abilities to follow up results. The result log is so bad and poorly design that it takes an extra full time employee for each medical provider to simply keep up with it. We had another digital biopsy log before , very simple but so much better. I don’t think it would take EMA that much to improve their biopsy log. It’s such a shame because if EMA just improved the biopsy log , the software would be fantastic — there are so many cool things about this EMR. PLEASE CONSIDER WORKING ONTHAT PART OF SOFTWARE.

It is hard to put into words what a total time sink this EMR represents. Having worked with EMR’s since 2005 on multiple platform, I think the description that this is a “slow motion train wreck running into a dumpster fire” only partially captures the effect this software has on a providers efficiency. If you like wasting 1-2 hours per day babysitting software, this is the application for you. Don’t let the flashy marketing materials fool you, there is no substance. Not a day goes by without my wondering whether the software developers really have this much disrespect for a healthcare providers time. Prepare to memorize ICD-10, because you can no longer rely on your EMR to search for codes. Get a multi monitor system because you will need to have an ICD10 search site up on another monitor to move your day forward. (The developers of this software do not care to bother with providing Soundex search capability. ). If you write a prescription, do not expect the SIG and DISP to flow through to the med list - you have to enter that in different fields because the developers cannot figure out how to capture that in the med list. Expect hot-patches to fix the bugs in each release - the development process is broken. In short - do not waste your time, do not waste your money, do not risk your practice…. Consider other alternatives.

1 star only because 0 is not an option. Our practice has had ModMed for 16 weeks. It is the single worst decision we have ever made. We have had to hire multiple MAs to help with data entry, which is not a cost efficient trade. Everyone hates this. We are now data entry clerks, and patient care is no longer the focus. In just under 4 months, this single dumpster fire of software has killed any morale in our practice. Providers are actively seeking other jobs because of Mod Med. It adds hours to the day for the inefficient charting format. Taking work home or staying late is the new normal for my life.

If you want every note to say the same meaningless thing, their templates are awesome. If you want your note to actually mean something, its absolutely terrible. To enter data in a personalized way, so that you can go back and read your notes to remember what happened or your thought process is painful.

I sincerely hope this company goes bankrupt so that we can change to literally anything else. Nowhere in business is a more expensive, lower quality, less efficient “upgrade” described as a great idea. Run away from this system as fast as you can.