The EEI/AGA Customer Service Conference and Exposition is the premiere utility industry customer service conference. Utility professionals from all levels, vice president through analyst, will be present to learn and share new ideas. This years’s theme will be “The New Energy Customer.” The general sessions include broad ranging topics on improving customer service throughout your organization. The breakout session covers subjects on Call Center, Billing and Payment Processing, Credit and Collections, Meter Reading/Field Service/Revenue Protection, and Commercial and Industrial Account Management which give attendees an opportunity to hear best practices and share their successes as well. The exposition hall will include over 50 of the industry’s finest partners. Don’t miss this unique opportunity to network with your peers.
- March 16, 2013 Initial release