Michigan Lottery Mobile 17+

Michigan Lottery site

I don’t like the way it’s set up now because I can’t tell where anybody when someone hits a big jackpot usually we could go on and at least see what store it was sold out of or gas station or what ever we can’t do that anymore and that to me seems unfair because if it’s in my neighborhood I’d like to go to that I’d like to give that store my money maybe they’ll win again or they’ll sell me a winner again you never know and there’s so many other things that are going on with this website I I just can’t get into all of them right now but that’s one thing that I think you should change change it back to the way it was or unless you’re going to allow us to play online the doublePlay but you don’t allow that right now so what’s the sense of me playing my stuff online I want I’ve been playing that double play if I get a chance to win on the second line why should I go for it thank you Susan Hopkins

New lottery app changes

The new updated app is terrible. You took away access to so much information and resources. You also took away numbers tools which weren’t that useful since you changed them a few months ago. You took away “ Your numbers up” tool a few months ago as well. It was very helpful. You could type in a specific four digit number and see every time it was ever drawn going back to 1986. Both mid day and evening. Then you changed it to choosing a span of dates that wouldn’t allow you to choose a specific number. That wasn’t helpful at all and it didn’t work right half the time. It was quite ridiculous actually. Super annoying. Time consuming. Every time you update your app it gets worse. It wasn’t broken no need to fix it. The way it was before you changed it a little over a year ago was just fine!!! And I don’t care if you can find more information on a different mi. lottery app or site. The version i had been using for years was perfect. Bring back your numbers up tool!!! You angered a lot of people by taking it away. If the lottery is truly luck, random, and honest then bring it back. Exactly the way it was! With the ability to look up a specific number and see every time it was drawn. Listen to your customers. Because that’s what WE are! Paying customers!!! Weird things have been going on with the lottery since the pandemic. Suspicious things. And we’re all talking about it! I might be one person but I’m not just speaking for myself. Trust me!!!

What happened?? Poor quality update.

Not sure what or why the “update” occurred but the app no longer works. Very glitchy... app froze multiple times while playing. Not sure if I received my winnings. Froze during a bonus round in Color Pop... never completed the bonus. There was nothing wrong with the previous version... this “update” did not accomplish any improvements. Do the developers test these changes in real time? Do they ask players if updates are necessary?? Additionally, the percentage of winning even simple rounds was nonexistent in the last 48 hours.. reverted to the online website rather then throw money away on a poorly designed app. Michigan Lottery players deserve a better product. This app is a poor representative of the Michigan Lottery brand.

Developer Response ,

Thank you for the feedback. New Apple guidelines required us to re-develop the app. We are sorry you are having difficulties with the app. We want to help and would like to better understand what is happening. If you are still experiencing problems, please call our 24/7 customer support at (844) 887-6836.