Updated to iOS 8
Supported iPhone 6 and iPhone 6 plus screen sizes
Call Queue Mgr for Broadsoft's Call Center is an application for call center supervisors to receive real-time performance metrics on their iPhones. This application allows supervisors to view color-coded indicators of agent statistics and Call Center Queue (CCQ) metrics. Supervisors can also dynamically respond to changing situations in a CCQ from anywhere by changing the status of their agents via their mobile device.
- January 04, 2013 Initial release
- January 15, 2013 New version 1.1
- January 25, 2013 New version 1.2
- February 04, 2013 New version 1.3
- July 31, 2013 New version 1.4
- October 22, 2013 New version 1.5
- September 30, 2014 New version 1.6
- October 07, 2014 Price decrease: $9.99 -> FREE!