App DescriptionMobile Supervisor for Broadsoft's Call Center is an application for call center supervisors to receive real-time performance metrics on their iPhones. This application allows supervisors to view color-coded indicators of agent statistics and Call Center Queue (CCQ) metrics. Supervisors can also dynamically respond to changing situations in a CCQ from anywhere by changing the status of their agents via their mobile device.
February 03, 2013 New version 1.3
January 26, 2013 New version 1.2
January 15, 2013 New version 1.1
January 03, 2013 Initial Release