What's New

New for Viper SmartStart 4.0

- Completely redesigned app with streamlined, easy access to key features and information.
- The controls you use most often are right at your fingertips, and other useful features are just a tap or swipe away.
- New swipe to start feature eliminates accidental remote start commands (modern dashboard).
- User-selectable dashboard and home page settings – now you can customize the app for the way you use it.
- Map page now integrates GPS and SmartPark features seamlessly, and provides quick access for programming location or movement alerts.
- Forget how long it’s been since you parked your car at that meter? No problem, tap the Map icon and it’ll let you know when you last locked your car.
- One-touch vehicle selection menu with integrated vehicle status page; pick your vehicle and get status updates at the same time.
- One-touch access to Alert history and new alert programming.
- Built-in tutorial videos, help overlay on key pages, and guided on-boarding process make getting to know SmartStart 4.0 easier than ever.
- Set up your own SmartStart account right from the app including picking your own personalized password (now required for users that have Bluetooth-only Viper SmartKey or VSM50BT systems; optional for new SmartStart cellular system owners).
- In-app management of your SmartStart vehicles and their associated service plans.
- Start, lock or unlock your car using your Apple Watch, or send other commands.
- Check your vehicle location from Apple Watch, with one-touch link to Apple Maps for getting directions or sharing the location.
- Receive alert notifications on your Apple Watch if vehicle alarm is triggered, or a SmartStart GPS alert is received.
- Swipe from SmartSchedule reminder (on iPhone or Apple Watch) directly to app to start your vehicle.

Known issues:

- No backup cell commands if Bluetooth link fails; must turn off Bluetooth Control and re-send command
- Map view selection and other map features coming soon
- Time, temp and location displayed for non-GPS systems (reflects details handset location instead of using vehicle location)
- Owners of Bluetooth-only (Viper SmartKey or VSM50BT systems with no cellular SmartStart device) must create an account after installing the app in order to access the dashboard controls and other features
- Images currently associated with your vehicles will have to be re-linked to them in the app after installing Viper SmartStart 4.0

App Description

Start, locate and control your car from virtually anywhere with your iPhone, or Apple Watch!

“Making the cloud-connected car a reality”
- Edmunds.com

"The coolest thing at the Consumer Electronics Show"

"Without a doubt, one of the coolest apps I've ever seen"

The Viper brand created the connected car category for the automotive aftermarket with the launch of Viper SmartStart in 2009. With the release of its all-new 4th generation Viper SmartStart app, connecting with and controlling your vehicle is easier than ever – including control via your Apple Watch.

- Add a Viper SmartStart module to the Viper system in your car so you can start, lock and unlock your car from virtually anywhere. Receive push or text notification if your car alarm goes off.
- Add a Viper SmartStart GPS module instead, and you can also locate your car, share activity on Facebook (because your car needs friends, too), and set safety notifications if your car is speeding or goes where it's not supposed to go.
- For the ultimate connected car experience, install a complete Viper SmartStart Digital System and you’ll also get notified if your vehicle sets a diagnostic code, along with direct feedback from the car databus for feature status. Check out the 60 Day Free Trial GPS Premium service that’s included at no extra cost with these systems!
- For even more convenience, add a Viper SmartKey module and your car will unlock when it detects you approaching, and lock again automatically when you walk away.

Are you tired of carrying around another clunky remote control on your keychain, or finding yourself out of range when you really need to warm up or cool down your car before getting in? Now you can securely remote start, lock/unlock, or find your car just by pushing a button on your iPhone, iPad or iPod Touch, using the exciting new Viper SmartStart app from Directed, the leader in vehicle security and remote start.

The sleek, modern dashboard of Viper SmartStart 4.0 gives you fingertip control over the following features of your installed Viper remote start or security/remote start system:

- Lock/arm
- Unlock/disarm
- Remote car starter
- Trunk release
- Panic
- Aux channels

With Viper SmartStart GPS, locate your vehicle and add family-friendly features such as SmartFence and Speed alerts so you get notified if your kids go somewhere they aren’t supposed to, or drive unsafely.

How do you get Viper SmartStart? Just follow these three simple steps:

1) Download the free Viper SmartStart app
2) Get SmartStart installed in your car (see viper.com/smartstart for more information and where to buy Viper SmartStart).
3) Set up your SmartStart account, and start using your SmartStart system.

That’s all there is to it!

Free features: Viper SmartStart 4.0 also includes free Guest membership in the Viper Motor Club, providing convenient flat rate 24/7 access to our nationwide roadside assistance network. Just press a button in the app to get connected for towing due to breakdown or accidents, or assistance with a dead battery or flat tire. No hardware or service purchase required.

Download the free app and check it out.

- Is my car secure when I remote start it? Yep, we've been doing this a long time. The car is started, but only you can drive it away.
- Can I control all of my cars with the same app? You bet, just install Viper SmartStart systems in your other vehicles and they will show up in the app automatically.
- What is Viper Motor Club? It's our roadside assistance program that is included with every SmartStart Secure service plan. Guest members sign up for free membership and pay only $79 per incident. Secure Plan subscribers get free roadside assistance included with their service plan.


iPhone Screenshots

(click to enlarge)

Viper SmartStart screenshot 1 Viper SmartStart screenshot 2 Viper SmartStart screenshot 3 Viper SmartStart screenshot 4 Viper SmartStart screenshot 5

Apple Watch Screenshots

(click to enlarge)

Viper SmartStart screenshot 6 Viper SmartStart screenshot 7 Viper SmartStart screenshot 8

App Changes

  • June 23, 2011 New version 2.2.1
  • August 06, 2011 New version 2.2.2
  • December 20, 2011 New version 2.3
  • June 01, 2012 New version 3.0
  • October 18, 2012 New version 3.0.1
  • December 19, 2012 New version 3.1
  • January 08, 2013 New version 3.1.1
  • August 31, 2013 New version 3.1.5
  • April 07, 2014 New version 3.2
  • October 01, 2014 New version 3.2.1
  • September 16, 2015 New version 4.0.1

Other Apps From Directed Electronics, Inc.

Directed SmartStart Viper Connect Escort QuickStart LaFontaine Directechs Mobile