ServiceChannel Provider 4+
Technician Field Application
ServiceChannel
-
- Free
Screenshots
Description
ServiceChannel Provider puts the power of on-site service management on every technician’s mobile device. Now you can keep your customers and your company in the know with status updates for work performed on-site.
Save time and deliver more efficient, cost-effective service:
- View and add notes on-site as well as add photo documentation of work orders
- Check incoming jobs and update work order statuses on the go
- Capture electronic signatures from your customer’s employees
- Access work using existing PIN codes or technician accounts
- Show accurate work hours for invoicing with geolocation tracking
Based on your customer’s configuration, you can access additional features, such as:
- Time Tracking and Return Schedules
- Work Order Creation
- Inventory Management
- Refrigerant Tracking
What’s New
Version 2404.1
NEW
- From now on, when you add the new meter reading, the Modified Date field will be automatically filled with the current date. You can modify the data by tapping this field.
FIXED
- On the Asset Record screen, the long names in the Asset Tag, Tag ID, Model Number, and Serial Number fields overlapped the field names, making it difficult to view them and other information. The long names look distinct now.
- Previously, when you created an immediate transfer, the truck was prepopulated as a destination location, so you couldn't search by truck on the Source Location screen. To avoid confusion, the truck will no longer be prepopulated. To submit the transfer, you must select the destination location on the Cart screen.
- When manually adding parts on the Part Used screen, you might have noticed duplicate part records on a work order. We've eliminated duplicates.
Ratings and Reviews
Log in and out issues
This app has suddenly become in usable constant internal errors can’t log in or out at site
Broken…
Y’all just broke this app with the last update. It doesn’t crash but I can’t check in….
Developer Response ,
I'm sorry to hear you're having problems. Please reach out to us at Support@ServiceChannel.com and we'll be happy to assist in getting this resolved.
Junk
App is terrible works when it wants to
Developer Response ,
I'm sorry to hear you're having problems. Please reach out to us at Support@ServiceChannel.com and we'll be happy to assist in getting this resolved.
App Privacy
The developer, ServiceChannel, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- ServiceChannel
- Size
- 63.4 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 14.0 or later.
- iPad
- Requires iPadOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Languages
-
English, Czech, Dutch, French, German, Greek, Hungarian, Italian, Japanese, Korean, Polish, Romanian, Russian, Simplified Chinese, Slovenian, Spanish, Traditional Chinese
- Age Rating
- 4+
- Location
- This app may use your location even when it isn’t open, which can decrease battery life.
- Copyright
- © ServiceChannel 2024®
- Price
- Free