App Detail » Premium Tech Support for Optimum

What's New

This app has been updated by Apple to use the latest Apple signing certificate.

Thanks for using Premium Tech Support for Optimum! To make our app better for you, we bring updates to the App Store regularly.
Every update of our app includes improvements for speed and reliability. As new features become available, we’ll let you know!

App Description

Optimum’s Premium Tech Support is like having your business’ own IT department. Download this app to give you fast and easy access to unlimited technical support for your business. In seconds, you can connect to a live, US-based Tech Advisor via call or chat.
Our Tech Advisors can assist your business in areas such as:

o Troubleshooting network and internet-connected devices (e.g., computers, printers, tablets, etc.)
o Setting up WiFi enabled devices
o Data backup and network file sharing
o Optimizing system performance
o Support for virus/malware
o and more!

Live, U.S.-Based Tech Advisors are available 7 days a week from 7 am - 11 pm EST.

Premium Tech Support is available to Optimum Business customers. This service also provides device protection to cover devices that stop working due to normal wear and tear. Your business will also enjoy the added benefit of Optimum Business’ Service Protection at no additional charge.

App Changes

• August 28, 2016 Initial release
• November 07, 2016 New version 3.282.0
• November 10, 2016 New version 3.348.0
• November 17, 2016 New version 3.348.1
• December 03, 2016 New version 3.373.0
• December 22, 2016 New version 3.389.0
• January 04, 2017 New version 3.413.0
• June 13, 2019 New version 4.163.0